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What Our Mission Means To Us
A Personal Message To Our Customers
Marc Williams
President, Strategic Consulting Associates
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It’s really about passion – linking what we are passionate about delivering to what our customers are passionate about getting.
We started Strategic Consulting Associates primarily because we found a passion for getting so involved in customer’s problems and issues that as far as we are concerned they are our problems as well. That’s what we mean by “partnering with our customers”. By partnering in this way we help unlock value not easily seen during the course of everyday turmoil.
We have always felt a great deal of pride in the operational management experience of our consultants. We think of ourselves primarily as “practitioners” that bring a balance of experience as well as a keen ability to think creatively about the unique nature of each problem our customer’s bring to us. We do not think we have an instant answer to every business problem presented to us. We do, however, strongly believe in our abilities to use facts as the basis for all our problem solving efforts and then use these facts to come up with insightful, creative solutions.
Of the many principles we have discussed that guide the direction of our company, those that involve our reputation are the most important. Because of our operational management backgrounds, we all have experiences with consulting companies that put their interests first – they sell what the customer does not need – and we committed ourselves to operating differently. To that end, our first guiding principle is that our customer’s interests are our interests. As long as we faithfully serve this principle we know we will thrive as well.
Finally, we are passionate about the profession of consulting. We believe in the value of the services we provide and the results of our work. Our beliefs are so strong that all our consultants must commit to these principles. In return we are committed to our consultants as employees of SCA. We are just as passionate about them as we are about our customers. Together we make a difference.
Marc
When embarking on great ventures, you must "act as if" - as if you are going to succeed - no matter what. When going out to slay Moby Dick...bring along the tarter sauce!
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"To Help Our Customers Maximize the Overall Value of Their Organization"
Strategic Consulting Associates will be known as a premier provider of Business and Information Technology consulting services.
We will accomplish this by focusing on delivery of selected services through a consultative relationship that results in a high level of value to our clients.
Our reputation will reflect that we are a results-oriented, responsive company, passionate about solving customer problems, and that is easy to do business with.
We commit to our consultants a culture that nurtures flexibility, innovation and commitment to challenging work.
| “SCA and our people must drive value in a client’s organization in order to be judged successful.” |
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Marc C. Williams
Founder, President
Strategic Consulting Associates |
 At SCA, our approach to serving our clients is simple. We focus on our client’s problems and work with them to build the appropriate solution. At SCA, it’s all about the client, all the time.
We collaborate with our clients. By taking a partnership approach throughout each engagement, we build support, avoid surprises and ensure momentum to a successful conclusion.
We focus on client perspectives and issues of concern to business and IT strategy, management and operations. By understanding the needs of senior business and technology executives, we can develop practical solutions and strategies that align business with IT that meet the needs of the business.
We dedicate our teams to one client at a time, drawing on extensive knowledge and proven methodologies. The leadership SCA provides in managing engagements takes full responsibility for the quality of the final result and participates fully from beginning to end.
We create custom solutions knowing that no two organizations have the same problems. Our broad knowledge of strategy and operations across many different industries provides objective, original approaches to solving client problems. As experienced senior business and IT managers, our consultants bring a practitioners approach to our client’s strategy, operations and management needs, and doing all of this with fewer people and in shorter time frames.
 Experience in business and IT strategy / operations management. This is the hallmark of SCA consultants. We use our “been there, done that” experience to help our clients improve the performance of their operations for competitive advantage.
Expertise in a variety of industries. We have worked in insurance, transportation, communications and computing, direct marketing, manufacturing and retail. We have the ability to provide solutions that account for your industry’s specific needs.
Capability in delivering on our promises. Our highly flexible and customer-centric approach and application of proven methodologies and processes ensure rapid-paced solutions to your business and IT problems. We do this while working with your management and business teams in a flexible and team-oriented manner.
Integrity in service to our clients. SCA believes that the client’s interests are our interests. We believe in providing the highest quality service in short-term engagements that add value to our clients IT operations. When we are done, we leave knowing we will be called back when needed.
© Strategic Consulting Associates. All rights reserved. |
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